Customer Experience & Gym Membership Head

Customer Experience & Gym Membership Head Manage the daily operations of Peak 360 Gym. Oversee front desk, membership administration and customer service. Develop membership packages and renewal strategies. Monitor membership numbers, cancellations and retention. Manage gym opening and closing procedures. Coordinate equipment maintenance and servicing. Implement health, safety and operational procedures. Manage suppliers and service providers. Develop customer experience standards. Train and su…