Lead AI-Driven Cloud Contact Center Architect

NCS is seeking an experienced Technical Consultant to lead design and implementation of cloud-based contact centre solutions in Singapore. You will translate business needs into scalable, AI-driven solutions including conversational IVRs, real-time analytics, and GenAI capabilities. You will mentor junior team members, drive solution quality, and contribute to reusable assets while collaborating with clients and internal teams. J-18808-Ljbffr