Customer Service, Repairing center/ Servicing

Process sales orders, order revisions, and engineering changes accurately in the ERP system. Prepare repair quotations according to internal pricing and approval guidelines. Follow up closely with customers to obtain quotation approvals and support the achievement of sales targets. Provide regular updates on repair progress through weekly reports, customised reports, and customer web portals. Monitor customer orders and related activities from order receipt through final completion. Work closel…