Senior VP, Customer Advocacy & Data Analytics

United Overseas Bank Limited (UOB) is seeking a proactive Group Customer Advocate to strengthen customer experience across the bank. This role focuses on driving customer-centricity, ensuring fair dealing, and shaping the advocacy agenda with measurable impact. You will work with business units to redesign workflows, monitor complaints with data analytics, and align governance with MAS expectations, contributing to enterprise-wide improvements and better outcomes for customers across all J-1880…