Customer Support Specialist

Customer Support Specialist (Founding Team) Department: Customer Success & Operations The Role We are building a brand-new, strategic Customer Support organization. As a founding member, you won’t just process tickets—you will act as the heartbeat of our customer experience. You will own complex platform and campaign issues from intake to resolution, partnering closely with Product, Engineering, and Customer Success to deliver world-class solutions to our enterprise clients. What You’ll Do Own …